SHIPPING & RETURNS
Orders placed before 4pm in our online store are shipped the same business day. Orders placed after 4pm are shipped the next working day.
Orders are sent with Australia Post or Couriers depending on the postage method selected by you or the size of the parcel.
Delivery is normally between 1 - 4 working days.
For larger orders, depending on your location it might be quicker with Australia Post or the Couriers. We will check delivery times and send your order the quickest route.
RETURN & EXCHANGE POLICY
Lace Covers have a 15 year proven record as a quality product. They are unconditionally guaranteed against manufacturing defects. If for any reason you are not satisfied with your purchase, please return it to us for an exchange.
We care about you and want to resolve any issues you may have with a product purchased from us.
Send us an e-mail to and our friendly staff will help you to get the issue resolved.
We offer a 30 day refund policy. If you would like to return a product, please send the unused product back in its original packaging. Once we have received the product we will
e-mail you and process the refund. You will be responsible for paying your own shipping costs for change of mind/wrong items ordered returns.
Return shipping costs will be refunded for faulty goods returned for exchange.
If an item is to be returned for exchange or refund, please send it to :
Let us know that you have sent the item back together with the following details:
We will be in touch as soon as we receive the item and resolve the issue quickly.